Remote Infrastructure Management

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Pro-active IT infrastructure management and monitoring is your only defense against unplanned downtime.

There are many IT Managed Service Providers on the market, so what makes one different from the other?

Mostly it’s the amount of experience, level of expertise and the approachability of the team that assumes responsibility for the smooth running of your systems, which makes the biggest difference.

At MMC we ensure the efficient collaboration of your entire information technology infrastructure on a remote basis. In other words, our state-of-the-art monitoring systems enable us to see exactly what is going on and pro-actively avert any disasters that would have otherwise resulted in downtime for you.

Downtime and break-fix model services can be costly. To help you manage expenditure, our infrastructure management service includes:

  • 24/7 server and network device monitoring
  • Dedicated Network Administrator
  • Remote Service Desk Support
  • On-site Support
  • Workstation and device management
What to expect
  • 24-7-365 infrastructure uptime
  • Clear, flexible contracts with predictable monthly pricing
  • Scalable services locally and nationally
  • Integrated governance and service management
  • Incident management aligned with ITIL standard process framework
  • Pro-active problem intervention
Benefits
  • Workflow and business process improvements
  • Faster, more flexible service
  • Significantly reduced risk of IT failure
  • Reduced operational costs